Frequently Asked Questions

Below are some of the common questions raised about Short Term Insurance. If you have a question and it’s not answer here, you can email us at [email protected] We will respond as soon as possible, which will usually be within a few minutes during normal working hours: 9am-5pm Mon-Fri.

Question: When do I get my Certificate of Insurance?

Answer: You can download your documentation immediately after purchasing your policy online. You will also receive a confirmation email within minutes of buying and this will have links for you to download the documents.

Question: Can you cover vans?

Answer: Yes, we cover both cars and vans.

Question: When will this insurance be updated on the Motor Insurance Database (MID)

Answer: It can take a few days to show on the MID. It is advised to carry a printed version of the Insurance Certificate with you when you are driving. You can check the MID via